Do you wish to be contacted by phone? Our Club Med’s Groups advisers can be reached at: 1-800-453-2582 MONDAY-FRIDAY: 9AM – 6:30PM EST


Senior Vice President, Marketing and Sales US


Born and raised in The Netherlands, Sabrina brings an extensive background of international business experience to Club Med as the Senior Vice President of Marketing and Sales for North America. Sabrina joined Club Med in 2008 after what felt like a “calling,” having spent her family vacations growing up visiting Club Med’s various ski and beach side resorts all around the world, as well as temporarily working as a flying trapeze instructor in the company’s Palmiye resort in Turkey. As the head project manager, she launched the brand’s Luxury Villas and Chalets, which are now an integral part of the company’s Exclusive Collection. In 2013, Sabrina relocated to Club Med’s North American headquarters in Miami as the Director of Brand, Communications and Product Marketing for the North American business unit. Shortly after, she was promoted to Vice President to head all of the marketing and digital efforts for North America – where she spearheaded the launch of Club Med CREACTIVE by Cirque du Soleil, a partnership with Cirque du Soleil for an award-winning, in-resort interactive guest experience at Club Med Punta Cana. Sabrina can communicate fluently in English, French, Dutch and Spanish!


Vikki Knudsen

Director of National Accounts and Meeting & Incentive Sales

☎ (305) 925-9082

Vikki Knudsen joins Club Med with 28 years of experience in the International vacation industry. Vikki was most recently at Silversea Cruises. She also spent 21 years of her career at Royal Caribbean International/Celebrity Cruises, both shipboard and in field sales, as well as Onboard Media, supporting several major cruise lines and hotels. On a personal note, Vikki is a wine enthusiast, and has a passion for an active lifestyle, including Bikram yoga, cycling, skiing, scuba diving and beach volleyball.

Claudia Gil

Manager of Meetings and Events Sales Operations

Claudia Gil has been with Club Med since her time as a village Mini Club G.O. in the 1980s. After completing her university studies, she began her Club Med sales career in the Contact Center and advanced from reservation agent to supervisor to call center director. Claudia relocated to Club Med’s corporate headquarters in Miami, Florida to head the Trade Support department. Wanting to experience another aspect of Club Med sales, she then took on the role of Business Development Manager supporting the travel agents of Florida and the host agency networks. In 2020, Claudia returned to Arizona and the Contact Center as the Meetings and Events Sales Operations Manager. Claudia and her team cover the sales and coordination of group business, including family reunions, corporate meetings, incentive travel, weddings, and celebrations. Claudia and her G.O. husband of more than 30 years consider Club Med as family and embrace the Club Med spirit.


Jacquie Dewey Manuel

Account Director – Eastern Region

Meetings, Incentives & Corporate Events – Eastern Region

☎ (407) 361-7702

Jacquie brings over 15 years of experience in hospitality sales with an impressive background in the hotel, incentive, hospitality and destination markets. Jacquie has delivered proven success in developing innovative sales and marketing plans and leveraging her expertise in consumer and commercial behavior to generate record profits and market share. In addition to holding high level sales positions with top brands, such as Hilton, Westin, Noble House and Crowne Plaza, Jacquie has been an active board member for the Meeting Planners International (MPI), Society of Incentive & Travel Executives (SITE), and Hospitality Sales & Marketing Association International (HSMAI) organizations.

Jennifer Brown

Account Director – Mid West

Meetings Incentives & Corporate Events – Mid- Western Region

☎ (314) 201-2579

Jennifer lives in Basalt, CO and has over 19 years of experience within the travel industry, specifically focused on the MICE segment.  Her previous experience includes 13 years with Maritz Travel Company as Director of Marketing – Events, in which she was the event owner for multiple incentive, sales meetings, customer and industry events that span Maritz Inc, Maritz Motivation Solutions, Maritz Research and Maritz Travel Company.  She has also worked for the Aspen Ski Company as National Sales Manager – MICE and Silverwest Hotels, Inc. as Director of Sales & Marketing.

Cristopher O’Connor

Account Director – West Coast
Meetings, Incentives & Corporate Events – West Coast

☎ (480) 443-2047

Chris brings 6 years of dynamic experience within the travel and hospitality industry. Chris’s thirst for travel and adventure began when his family moved from Ireland to Colorado when he was young. His has past experience includes working with Hyatt Hotels, Corporate Travel Management, and most recently with Lindblad Expeditions. Outside of work Chris enjoys hiking, mountain biking, boxing, and travel.


Paula Tobin

Meetings & Events Sales Specialist

☎ (480) 443-2025

Paula brings over 30 years of experience in the travel and hospitality industry in sales, marketing, meeting and event planning. She started her career in New York as a Convention Service Manager and was promoted and transferred to Virginia as a Sales Manager. Paula later became Business Development Manager for Holland America Cruise Line, where she dedicated 14 years. Recently relocating to Arizona, Paula was National Sales Manager for a local convention and visitor bureau before joining Club Med. She enjoys volunteering for several non-profit organizations and is passionate about travel, faith, family & friends and cooking.


Heidi Bass

Meetings & Events Sales Specialist

☎ (480) 443-2057

Heidi is originally from Albuquerque, and moved to Mesa, AZ in 2010. Heidi has been in the travel industry for 22 years. Her love for travel is what lead her to the industry. In her spare time she enjoys spending time with her family, especially her 2 grandchildren. She particularly enjoys traveling to beach destinations, going to movies and trying new restaurants.

Karie Karpes

Meetings & Events Sales Specialist

☎ (480) 443-2056

Born and raised in British Columbia, Canada, Karie brings 25 years of travel and hospitality industry experience to Club Med.  Karie was a travel agent for 10 years specializing in organizing conferences at sea followed by several years in hotel management including time spent with a boutique Relais and Châteaux hotel on Vancouver Island.  To round-out her hospitality experience Karie diverted to the Food & Beverage industry where her entrepreneurial spirit led her to opening her own wine bar called the Roasted Grape.  Looking to escape from the perpetual Pacific Northwest rain, Karie and her family moved to sunny Arizona in 2014 and is excited to be part of the Club Med Meetings and Events team.  Karie looks forward to assisting you with your group travel needs.

Michael Beufve

Meetings & Events Reservation Coordinator

☎ (480) 443-2054

Michelle Pace

Meetings & Events Coordinator

☎ (480) 443-2082

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