We had a wonderful stay at Club Med Tomamu! We stayed 6 nights with our 2 children (3 years / 6 months). The welcome was very pleasant and warm, we quickly felt at home. Thank you Jessy, Winter and Clément! The staff are amazing, attentive and smiling! A very special thanks to Clément who welcomed us like friends, anticipated our every need and was able to make our stay a moment of true relaxation! The room was very spacious and comfortable, perfect with kids. When...

We’ve stayed at countless hotels and resorts all over the world, the difference with Club Med Tomamu is that, after just a 3-night stay, we felt we were farewelling friends. The hospitality and attention to detail for their guests is phenomenal. Everyone knew us and our kids’ by name, and staff went out of their way to make sure we were comfortable & enjoying ourselves during every part of our stay. Additionally, the food was top notch. The facilities, including the wave pool were exactly...

Candice was the (only HK) GO who welcomed us in the (freezing!) snow in her sweet white dress (they dress up every night for shows). super helpful and friendly, introduced and explained everything to us in detail. Frank and Ana this cute couple were funny and energetic snowboarding/skii instructors we first met in our class. Handsome Tobi and beautiful Miki taught us patiently. Velko provided guidance and advice to improve our skills. They were all very encouraging and friendly. In restaurants/bars, we met funny Shire,...

We thoroughly enjoyed our trip to Club Med Tomamu. The location was a really nice escape from our urban home and we even appreciated the beauty of the drive from the airport to the club. Upon arrival, Caleb and other staff offered us a personal welcome and we were glad to see Covid-19 precautions implemented and enforced. Our room was great. Having a curtain-partition available to divide the sleeping area for our 5 yro was a nice detail. How is that not standard in more...

We stayed at Club Med Tomamu last July. It's been amazing time for the kids and for us. From the warm and welcoming staff, the attention to all details, the entertainment, and selection of food. Not less important - the efforts to secure a healthy vacation. Compliments to the team of the Club and BIG thank you !!! Strulov family, Tokyo.