They cancelled our trip from the UK to Val d'Isere. We cannot get a hold of them by phone, their chat is down on their website and they answer emails with an automated message. Worst customer service ever. I have no idea how the resort is since we never made it there, but if you wish to go to Val d'Isere,just keep in mind if you have any problems or they cancel any or all of your trip they will ignore you.

We were moved to Club Med at the last minute when our hotel closed due to the restrictions on British holidaymakers, and what we found was a wonderful Christmas experience. The village is great - the staff make it as their are always enthusiastic and so friendly. It was our first Club Med experience and it won't be the last. The facilities in the village are great - the only down side was the rooms which are very small - but the hotel is being...

Hi, it was my very first stay in the Club Med Val d’Isere and what a wonderful experience! Travelling solo, everybody make you so welcome than in a matter of minutes you feel comfortable and so cherished. The staff is really amazing, full of energy and friendliness. A special thank to Davide and Alessandro the Sicilian expects of the ski shop))) and Kristen, the sport coach. Everyday after the ski, kind Kristen admirably managed the Pilates and Stretching sessions with a real expertise and dedication!...

We booked this CM package as we were assured of refund if it couldn’t go ahead due to Covid. However it DID go ahead and it was great; staff, food and location. The accommodation is small and tired tho, albeit comfortable and warm. Difficult to swing the proverbial cat!! We have used chalets and half board hotels previously but the all inclusive worked very well for us without being open to abuse. The transfers from/to hotel were a little odd as no CM rep on...

Having been coerced in to travelling during the current restrictions because of the punitive Terms & Conditions , and having a consequential traumatic experience , compounded by the dishonesty of Club Med over Refunds , Credits and Rescheduling. I can not see any circumstances where I would use CM until such time as they treat their clients with respect. We have over a number of years used club med both as a group of friends and for family holidays , no more will this be...